Thomas Knoop, GM and Co-Founder，Livecom is the market leader in the areas of customer communication and online conversion solutions, allowing companies to help their customers faster and more efficiently. Companies like ASOS, DSM, Philips, PCCW, Lascana (OTTO), JollyChic and Web International English implemented Livecom products and solutions in China, and found that the synergy and return of their customer communication and e-commerce investments strongly increased.